Shipping & Returns

Please notify us right away if you are unsatisfied with your purchase.

We accept exchanges / returns within 14 days.

Item must be unworn and tags attached for refunds.

Once we receive your exchange/return, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your exchange/credit/refund.

We will approve all exchanges/returns as long as the garment is in unworn condition.

If you have any questions please contact us at create@umbalove.com or by calling us at 303-442-2059.

 

Shipping

We ship via United States Postal Service (USPS), Priority shipping for both domestic and international packages.

If you have any other shipping requirements, please notify us at the time of your order.

Email us directly at create@umbalove.com

 

Disclaimer on lost or stolen packages

Please provide a safe address to receive your package. If the packages are "Delivered" via the USPS system but not received by the customer, it will be considered stolen. Umba Love will then submit an insurance claim, but this takes time to process. Best is to provide a safe address upon shipping. Lost packages (packages that do not show as "Delivered" via USPS tracking system) are at the responsibility of Umba Love to provide a new item to the customer.  

Disclaimer on International Packages

Customs fees may apply in some countries and will be the responsibility of the customer.